Community Based Resource Coordinator

Pittsburgh, PA

Community Based Resource Coordinator is a full-time position with benefits.

Scope of Responsibilities: The centralized Intake Initiative is a collaborative with various community partners and service providers. The community connector will work closely with collaborative network to assist in the overall coordination of services and opportunities to ensure adherence to the organization mission and values of authentic youth engagement, building community, equitable practices that promote race equity, SOGIE, diversity and inclusion, and strengths-based practice.

The Community Based Resource Coordinator (CBRC) will serve as a community liaison for partnering agencies.

The CBRC can explain the nature, goals and policies of Gwen’s Girls services and programs. Will be able to assess which program will best fit the callers needs and provide them with the necessary resources. In addition, will work closely with community providers in the Diversion community to serve as a resource of the best services to meet the needs of referring families.

The CRBC is responsible for maintaining a robust partner network, with a particular focus on cultivating relationships with direct service providers.  

Essential Job Function:

  • Cultivate relationships across diverse communities and connect young people and families to resources and opportunities around housing, education, employment, financial capability, health/mental health, social capital, and permanence that are responsive to their cultures and identities.
  • Provide continual education around equitable opportunities for housing, education, employment, financial capability, health/mental health, and social capital to staff, young people, families and community partners as they provide these opportunities to young people and families.
  • Coordinate and lead monthly community meetings to foster relationship building, collaboration, and promote equitable services for young people and families. This includes strengthening relationships with partners, identifying and addressing improvements to working together to authentically support young people and families including implementation of equitable and best practices and continued communication strategies.
  • Create and maintain a holistic binder of up to date vetted and relevant resources
  • Facilitate a warm handover (do with not for) to the recommended service providers, agencies, supports or partners.
  • Foster a climate of collaboration among all collaborative partners, services and programs.
  • Provide ongoing input, information, and materials (as requested) that support internal and external communication efforts about programming and opportunities.
  • Participate in the continuous quality improvement and data-driven decision-making processes to assess the efficacy of programming and to drive programmatic refinements. Ensure adherence to data collection requirements.
  • Incorporates Sanctuary tools and practices into everyday interactions to create a trauma-informed environment. Upholds the principles of Sanctuary to provide a therapeutic framework and culture.

Educational/Knowledge Requirements: High school Diploma required with at least 2 years of direct experience working with young people and families. A bachelor’s degree in a relevant field is a plus but not required. An equivalent combination of education and/or experience may be substituted. Preference will be given to candidates with a working knowledge of community resources and a track record of collaboration, as well as experience working with youth transitioning from foster care or juvenile systems or who have experienced homelessness.


Experience/Minimum Requirements:

  • All applicants must be over 18 years of age
  • A strong desire to engage in the difficult and transformative work of challenging systems of oppression, institutional and structural racism, and implicit bias is required
  • Ability and willingness to work some evenings and weekends
  • Demonstrated ability to assess problem situations/conflict, which includes identifying causes, gathering and processing relevant information, generating possible solutions, and making recommendations and/or resolving problems
  • Strong desire and ability to work with youth ages 8 – 19 from diverse racial, ethnic, socioeconomic, and gender diverse communities
  • Strong analytical writing skills and oral communication skills
  • Set priorities, monitor progress towards goals, and effectively track activities and data
  • Be able to exercise excellent judgment, decorum, confidentiality, gratitude, and diplomacy in all interactions with internal and external stakeholders
  • Highly organized
  • Knowledge of Microsoft Office applications
  • Familiarity and willingness to utilize social media
  • Capacity and willingness to self-reflect
  • Valid PA Driver’s License
  • PA Act 33 (Child Abuse) / Act 34 (Criminal History) / Federal Criminal History Record (FBI Fingerprint) / National Sex Offender Registry.

Physical Requirements:  Sitting, standing, kneeling, bending, stooping, reaching over head, speaking, hearing, reading comprehension and the ability to lift and carry 50 pounds.


General Requirements: 1) Working in the community and indoors in busy office, working in close proximity to co-workers; 2) Frequently required to work at a fast pace; 3) Requires considerable concentration and creativity; 4) Weekend and evening work required; 5) Travel required (transporting clients).

Gwen’s Girls, Inc. is an Equal Employment Opportunity Employer providing equal employment opportunities without regard to race, color, sex, age, religion, or national origin. This policy includes the handicapped and all Vietnam-era veterans. Gwen’s Girls, Inc. utilizes only job-related criteria in making decisions concerning applicants and employees.